Gear Rental in Puerto Natales
Need gear rental in Puerto Natales before heading into Torres del Paine? Choose what you need, send your request, and we’ll confirm availability by email.
How It Works
1
Choose your gear
Pick items and quantities from the catalog below.
2
Pick your dates
Select your start and return dates to see your quote update automatically.
3
Send your request
We’ll check availability and reply by email with confirmation and a payment link.
4
Pick up your gear
We deliver to your accommodation in Puerto Natales the day before your start date, free of charge.
Choose Your Gear
Select quantities for the items you need. Your quote updates automatically on the right.
Rental Terms
Rental days
- Minimum rental: 1 day.
- Charged days run from your start date through your return date, both inclusive.
- Delivery happens the day before your start date and that day is not charged.
Payment
- You pay the full rental amount when your request is confirmed.
- There is no separate security deposit. The payment you make is the total cost, not an extra guarantee on top of it.
Damage & loss
- Normal wear, dirt and weather exposure are part of outdoor use and are not charged.
- Damage caused by misuse may be charged at repair value.
- Lost or irreparably damaged equipment may be charged at replacement value.
Cancellations
| 7 or more days before start | 80% refund |
| 6 days before start | 70% refund |
| 5 days before start | 50% refund |
| 4 days before start | 30% refund |
| 3 days or less | 0% refund |
- Calculated from your rental start date.
- Cancellations must be requested by email.
Delivery area
- Delivery is available to hotels, hostels and accommodations within Puerto Natales, including Airbnb and private apartments.
- Staying outside the city? Contact us before booking to check delivery options.
Frequently Asked Questions
How many days will I be charged for?
We charge calendar days from your start date through your return date, both inclusive. The day before your start date, when we deliver your gear, is free.
Is my request an automatic reservation?
No. Submitting the form sends us a request. We check availability for your selected dates and follow up by email with confirmation and a secure payment link before anything is charged.
Do you deliver to my accommodation?
Yes, within Puerto Natales city limits. This includes hotels, hostels, and private accommodations such as Airbnb. If you're staying outside the city, contact us to check delivery options.
What if the gear gets wet or dirty on the trail?
That's normal outdoor use. We clean every item after each rental, so you won't be charged for normal wear, dirt, or weather exposure.
What happens if I lose or damage something?
Damage from misuse may be charged at repair value, and lost or irreparably damaged items may be charged at replacement value. Normal wear is never charged.
Do I need to pay a deposit?
No. We don't require a security deposit. You're responsible for returning the gear in normal condition, but we don't block funds in advance.
Can I cancel my request?
Yes. Refunds depend on how far in advance you cancel relative to your start date. See the Rental Terms above. Cancellations must be requested by email.
Do I need a permit to enter Torres del Paine?
Yes, all visitors need an entrance ticket to Torres del Paine National Park. You can check current requirements, fees, and official information on CONAF's official Torres del Paine page.
Ready to Get Your Gear Sorted?
Pick what you need above and send your request. We'll take it from there.
Also Heading Out on a Day Trek?
Skip the grocery run and order a ready-to-go Trekking Box Lunch, arranged locally in Puerto Natales and delivered to your hotel.
See Box Lunches